AI and Machine Learning Assisted Customer Aware Queries: A Comprehensive Analysis to improve User experience based on Natural Language Processing (NLP), Databricks, and Oracle APEX. The Asian Bulletin of Big Data Management , [S. l.], v. 6, n. 1, p. 94–118, 2026. DOI: 10.62019/mxa74q07. Disponível em: https://abbdm.net/index.php/Journal/article/view/458. Acesso em: 25 feb. 2026.