Predicting Customer Loyalty from E-Commerce Reviews Using Aspect-Based Sentiment Analysis and ANN. The Asian Bulletin of Big Data Management , [S. l.], v. 5, n. 3, p. 49–61, 2025. DOI: 10.62019/3akt6733. Disponível em: https://abbdm.net/index.php/Journal/article/view/363. Acesso em: 25 feb. 2026.